Edmond Otis | Be Fearless. Be your best to do your best.

Employee Training and Development

Edmond Otis' AACT® (Awareness Attitude, Communication, Training) Programs offer a management and staff training system that has been used extensively in the USA by human resources, industry, business, schools, libraries, public and private agencies to increase productivity, improve customer service, raise moral, and reduce conflict and stress.

AACT® Programs stimulate peak performance from your staff and organization by combining dynamic content and delivery, effective strategies, and pragmatic interventions for complex and difficult workplace situations.

AACT® Programs bring cutting edge, research based, Leadership, Teamwork, Stress Management, Conflict Resolution, Customer Service, and Crisis Management skills to today's dynamic and continually evolving workplace.

AACT® Programs focus on developing what is still the most critical aspect of doing business for both public and private organizations: person-to-person, face to face, eye-to-eye communication.

All subjects are individually designed to meet the needs of each specific client or organization.

Seminar and Teambuilding Training Sessions subject areas include, but are not limited to:

• Peak Performance at Every level
• Leadership & Management
• Working With Difficult People
• Improving Client and Customer Relations
• Conflict/Anger Management
• Gender and Diversity
• Making Conversations Easier
• Improving Interpersonal Communication Skills
• Strategic Thinking
• Stress and Create a More Productive Environment

NOTE - The AACT "Safe and Sane" Programs are of special interest to directors of schools, libraries, clinics and social service organizations - where a major challenge is dealing with a volatile and unpredictable population.

See examples of how this outstanding program is currently being used in the USA

• http://www.aact-now.com
• http://infopeople.org/workshop/345
• http://infopeople.org/training/webcasts/webcast_data/236/index.html

Please contact Edmond directly with questions, comments, or to schedule a free consultation.