Reducing Stress EQUALS Maximizing Performance
No matter if you work for the company or run the company, every one of us is under stress in the workplace. Most job related stress is based on the pressure to perform. In the private sector, this often means to out produce the person next to us, to post higher sales figures then we did the month before, to get that many more new accounts, and to satisfy more demanding customers. Stress in the public sector is somewhat different - but just as demanding. Read more...
Managing Stress for Success
Study after study has shown the very real negative effect stress has on our physical well being and ability to perform. Stress impairs the immune system, it lowers the body's resistance to disease, reducing a person's ability to be fully functional on the job and in life. Without having a way to deal with stress real success will forever be out of reach. Now that is not to say that successful people lead stress-free lives. Read more...
Becoming an Organized Thinker
By nature most people are reactive and not proactive. Most of us are also natural procrastinators, and have to change our behavior to do something we don't like or do not want to do. But that change in behavior needs to be preceded by a change in the way of thinking. Becoming an organized thinker can help you reduce stress, procrastinate less, and succeed on the job. Read more...
Resolving Conflicts in The Real World for Public Organizations
What could be more peaceful than working in the library? And what should be more peaceful then your local school? Actually the truth is libraries, municipal offices, schools, social service organizations, anywhere where management and employees come face to face with the public can be very stressful places to work. All of these places have one thing in common the possibility of dealing with an irate sometimes even violent "guest". Read more...
What is Strategic Thinking?
You know the drill. Your team has just been handed the task of landing that new client, or its up to you to start a new customer service program with severely limited resources and even less time. Invariably the next thing said is "we need a new strategy - or "we need to strategize". But what exactly does it mean to "think strategically"? Read more...
To Achieve Success, First You Have To Define It
Success it is the Holy Grail of our society, we dream about success and chase it on a daily basis. And yet different people define success differently. Success is a relative concept and therefore quite difficult to define. Psychologists and motivational speakers say to find your own personal definition of success you need to dig deep within yourself and question what are the core values that make up your being. Read more...
"Darn I Should of Said..." How to React in The Moment
We all make great cases or presentations, and win every debate... In the car on the way home from the business meeting. So how do we avoid "Monday-Morning Quarterbacking", and know how to say and do the right thing at the right time? Read more...
Interpersonal Conflicts - Dealing Head On With the Face to Face.
Conflicts come in all shapes and sizes. Sometimes they're expected - sometimes hit us by surprise and seems to come out of nowhere. Conflict can be based on everything from opposing interests and agendas, to clashes in personality and style. Basically, anytime you put people together into a working environment some degree of conflict is inevitable. Read more...
School Violence
While certainly not to the degree of the horrendous school shootings that one reads about in the States, there is mounting evidence that school violence is a growing problem in New Zealand. Read more...
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